WHY CATO
A partner defined by values: community, accountability, trust, and operations
Choosing the right facilities management partner is about more than price. It’s about trust, compliance, and reliability.
At Cato Services, our name reflects our difference — Community, Accountability, Trust, and Operations. These four values guide everything we do, ensuring we deliver safe, compliant, and sustainable solutions for every client.
30,000
Homes serviced
UK
Nationwide coverage
COMMUNITY
We improve the environments where people live and work, delivering services that strengthen communities and protect tenants.
ACCOUNTABILITY
We provide complete transparency, evidence-based reporting, and full compliance monitoring across every project.
TRUST
Long-term partnerships are built on reliability. Our clients know that when we commit, we deliver.
OPERATIONS
Efficient, compliant, and professional service delivery — ensuring safety, sustainability, and value for money.
TESTIMONIALS
Trusted by clients, valued by residents
At Cato Services, we build our reputation on trusted people and strong partnerships, delivering safe, compliant services that improve residents’ lives.
“Jay is a real credit to both himself and your company. Not only skilled and professional, but he was kind, patient and respectful throughout – it made me feel completely at ease.”
Dionne Brown, Resident
“Zoe has been singing Roxanne’s praises and the partnership is going from strength to strength. Honestly could not be happier with the delivery and teamwork.”
Natalie Magri, Head of Voids, Minor & Major Works, Property Services
“Extremely pleased with the works, operatives cleaned everything up neatly – it was one of the best services I have had.”
Ms Annette Holmes, Resident
“Delighted with Simon from Cato – outstanding work on the extractor fan.”
Miss Robyn Ann Thackara, Resident
“The decorator was very professional and tidy. The customer complimented his work highly.”
Dan Willis, Riverside Property Services
“Eddie did an amazing job – very professional, tidy and friendly. The matter was resolved promptly and I’m hugely grateful.”
Sonia, Resident
“Aaron particularly has gone above and beyond to make sure that everything in my property was done to a high standard. It’s changed my life and given me confidence and hope for the future.”
Georgia Amodu, Resident
“She was extremely happy with the works to the bathroom the second time around and has now signed off the claim with me – thank you for that.”
Zoe Thomas, Project Surveyor, Riverside
WHY CHOOSE US
Why clients choose Cato Services
We create safer, cleaner, and more sustainable environments. Our work directly supports tenants and communities, ensuring housing providers and councils can demonstrate positive impact.
We operate with transparency, providing full reporting, compliance data, and audit trails. Clients can monitor progress in real-time and rest assured that all legal requirements are met.
Our reputation is built on reliability. From large-scale housing associations to private hotel groups, our clients know they can depend on us to deliver what we promise, on time and within budget.
We combine human expertise with digital technology to deliver services efficiently and professionally. From reactive maintenance to planned compliance programmes, our operations are streamlined and consistent.
By choosing Cato Services, clients benefit from a partner that is compliance-led, technology-driven, and community-focused. Our accreditations — including ISO, Gas Safe, NICEIC, CHAS, and Constructionline Gold — further reinforce our credibility and commitment to excellence.
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