CLIENTS

Trusted by leading organisations across housing, local authorities, and hospitality

At Cato Services, we are proud to partner with some of the UK’s most respected housing providers, facilities managers, and hospitality groups. Our clients trust us because we deliver not only day-to-day facilities management, but also specialist expertise in damp and mould diagnosis, management, and treatment — a critical service that ensures compliance, safety, and healthier homes.

Working closely with organisations such as Riverside, One Housing, and Home Group, we provide targeted damp and mould surveys, reporting, and full remedial works. These services are designed to meet the strict requirements of Awaab’s Law and other compliance standards, giving clients reassurance that issues are addressed swiftly, effectively, and with complete transparency.

Beyond this, our clients also rely on us for a full suite of facilities management services, including planned and responsive maintenance, external works, heating, plumbing and electrical, and roofing. From small-scale repairs to major compliance programmes, we bring the same professional standards, attention to detail, and commitment to tenant wellbeing.

Our partnerships are built on trust, quality, and proven delivery — values that continue to make Cato Services the contractor of choice across housing, hospitality, and commercial sectors.

PARTNERSHIPS ACROSS SECTORS

Complete facilities management across multiple sectors.

TRUSTED BY 5 ORGANISATIONS

Specialists in compliance for housing providers.

350+ PROJECTS DELIVERED

Long-term value through energy efficiency.

HOUSING & HOSPITALITY EXPERTISE

Reactive maintenance whenever it’s needed.

BUILT ON TRUST

Our client partnerships in detail

One of the UK’s largest providers of housing services, Mears relies on Cato Services to deliver compliance and maintenance programmes that protect tenants and meet statutory obligations. Our partnership demonstrates our ability to operate at scale while maintaining quality and accountability.
We support Riverside in managing large housing portfolios, delivering both planned and reactive services with a focus on compliance and tenant wellbeing. Our work includes damp and mould remediation, aligned with Awaab’s Law, as well as wider facilities management services.
With One Housing, we provide reliable maintenance and compliance-led services that keep homes safe and habitable. Our role includes fire safety, mechanical and electrical works, and responsive repairs, ensuring that One Housing can deliver on its commitments to residents.
Our work with The Home Group reflects our strength in compliance and innovation. We support them in delivering safer homes through fire safety, damp and mould remediation, and energy-efficient solutions. We also provide transparency and accountability in reporting to meet the highest standards of governance.
Extending beyond housing, we support 7H Hotels in the hospitality sector, where guest experience and safety are paramount. Our services include compliance checks, reactive maintenance, and tailored solutions that help hotels operate efficiently while maintaining high safety standards.
Across all client partnerships, we demonstrate our values of Community, Accountability, Trust, and Operations, building long-term relationships through consistent, high-quality delivery.

OUR CLIENTS

We believe every client Is a valuable long-term partner

MEARS GROUP PLC

We partner with Mears Group PLC, a leading UK provider of housing and care services. Our facilities management and compliance solutions keep their homes safe and high-quality.

RIVERSIDE GROUP

We work with Riverside Group to deliver compliance, refurbishment, and repairs. Our services support safe homes, protect assets, and improve tenant wellbeing.

7H HOTELS GROUP

Cato Services provides facilities management solutions to 7H Hotels Group, ensuring smooth operations, compliance, and safe environments that enhance guest experience and protect brand reputation.

THE HOME GROUP

Home Group is one of the UK’s largest housing associations. We support them with compliance, planned maintenance, and repairs, helping deliver safe and sustainable homes for residents.

ONE HOUSING

We work with One Housing to provide facilities management tailored to residents’ needs. From minor repairs to major works, we ensure properties remain safe, compliant, and welcoming.

MERCURE ST HELENS

At Mercure St Helens, Cato Services provides a full scope of facilities management support including refurbishment works, preventative maintenance, and responsive repairs. Our team ensures guest areas, back-of-house spaces, and critical systems are well maintained, helping the hotel deliver a first-class experience year-round.

HOLIDAY INN – DUMFRIES

We support Holiday Inn Dumfries with annual planned maintenance programmes covering heating, plumbing, and electrical systems alongside fabric repairs. By delivering both preventative and responsive works, we minimise disruption to operations while maintaining compliance and high standards of presentation.

GLASGOW GROSVENOR HOTEL

For the Grosvenor Glasgow, Cato Services delivers refurbishment projects, cyclical maintenance, and specialist works across both front-of-house and guest accommodation areas. Our proactive approach ensures the hotel continues to operate smoothly, providing comfort and reliability for every guest stay.

HOLIDAY INN DARLINGTON – NORTH

Cato Services works closely with Holiday Inn Darlington to manage routine planned maintenance, property upgrades, and emergency responsive repairs. We ensure that all works are carried out efficiently, upholding the hotel’s reputation for quality service and ensuring compliance with industry standards.

MERCURE SHEFFIELD PARKWAY

At Mercure Sheffield Parkway, we provide refurbishment support, annual compliance checks, and building maintenance to ensure both guest-facing areas and critical services remain in excellent condition. Our teams coordinate closely with management to deliver a seamless service that supports hotel operations.

WASHINGTON MAYFAIR HOTEL

Cato Services supports the Washington Mayfair with specialist refurbishment works, planned maintenance schedules, and on-demand repairs. From luxury guest rooms to high-traffic public spaces, our team ensures the hotel remains a premium destination for visitors to London.

COURTHOUSE HOTEL SHOREDITCH

For the Courthouse Shoreditch, Cato Services delivers tailored refurbishment, property maintenance, and compliance works. We provide planned maintenance programmes alongside responsive support, protecting the historic character of the property while ensuring it continues to meet modern operational standards.