SOCIAL HOUSING
Delivering safe, sustainable, and compliant homes for every community
Social housing providers face a unique blend of challenges, from maintaining compliance under evolving regulations like Awaab’s Law to ensuring tenant satisfaction on tight budgets. At CATO, we bring unrivalled expertise in facilities management to deliver long-term value and secure, safe homes.
Our role in supporting social housing is much more than simply maintaining properties. We provide an end-to-end facilities management service designed to improve tenant wellbeing, protect landlords’ assets, and create sustainable living environments.
TENANT SAFETY & COMPLIANCE
Tenant safety is our number one priority. We deliver comprehensive compliance programmes covering gas, electrical, fire safety, and water hygiene. With Awaab’s Law introducing stricter requirements for damp and mould remediation, we have invested in processes and training to ensure we respond rapidly and effectively to risks before they escalate. Our team conducts proactive inspections, provides digital compliance tracking, and ensures landlords can demonstrate full accountability.
PLANNED MAINTENANCE
Our tailored programmes balance preventative maintenance with efficient reactive repairs. By scheduling key works such as boiler servicing, lift maintenance, and roof inspections, we reduce the risk of expensive breakdowns while also deploying rapid response teams for urgent tenant issues. This dual approach minimises disruption, cuts costs, and enhances tenant satisfaction.
SUSTAINABILITY & ENERGY EFFICIENCY
The social housing sector is under increasing pressure to achieve net-zero targets. At CATO, we design sustainability programmes focused on reducing carbon emissions, cutting energy consumption, and improving building performance. From installing energy-efficient lighting and heating systems to introducing smart building technologies, we help providers make real progress towards green goals.
PARTNERSHIP APPROACH
We understand that housing associations and local authorities need more than contractors; they need partners. That’s why we prioritise communication, tenant engagement, and transparency in every project. We act as an extension of your team, ensuring residents feel respected and supported while landlords achieve compliance and efficiency targets.
