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Privacy Policy

LAST UPDATED: 8 September 2025

Cato Services LTD22–25 Portman Close, London W1H 6BS

At Cato Services, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or engage with our services.

1. WHO WE ARE

Cato Services Ltd (“we”, “our”, “us”) is a full-service facilities management provider operating across the UK. Our registered office is located at 22–25 Portman Close, London W1H 6BS. For the purposes of data protection laws, we act as the “Data Controller” when handling your personal data.

2. INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Contact details (name, address, telephone number, email address)

  • Employment information (if you apply for a role with us)

  • Service-related data (details relating to projects, contracts, or enquiries)

  • Technical information (IP address, browser type, and cookies when you use our website)

3. HOW WE USE YOUR INFORMATION

We process your personal data for the following purposes:

  • To respond to enquiries and provide our services

  • To manage contracts and client relationships

  • To meet legal and regulatory obligations

  • To improve our services and website functionality

  • For recruitment and employment purposes

  • For marketing communications (with your consent, where required)

4. LEGAL BASIS FOR PROCESSING

We only process your personal data where we have a lawful basis, which may include:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent (where required, e.g., marketing)

5. SHARING YOUR INFORMATION

We will never sell your personal data. We may share your information with:

  • Trusted service providers who support our operations (e.g., IT providers, subcontractors)

  • Regulatory or government bodies, where required by law

  • Other parties with your explicit consent

All third-party partners are required to process your data securely and only for agreed purposes.

6. DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements.

7. YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent for marketing at any time

To exercise your rights, please contact us at info@catoservices.com.

8. COOKIES & WEBSITE TRACKING

Our website uses cookies to enhance user experience and monitor website traffic. You can control cookie preferences via your browser settings. For more details, please see our Cookie Policy.

9. DATA SECURITY

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.

10. CONTACT US

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

DATA PROTECTION OFFICER
Cato Services Ltd
22–25 Portman Close
London W1H 6BS
Email: info@catoservices.com
Phone: 020 7846 4095

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