Get to know us
Staying ahead of the curve
When you decide to renovate your living space or redesign your work space, you will not want to compromise for anything other than the best possible job. That suits us - we want the happiest customers.
To do this, our whole team does top-up training on a regular basis, ensuring they're always up-to-date with the latest trade guidelines and building regulations. That's how we stay ahead of the curve.
What's more, we make sure that each piece of construction, renovation, or refurbishment work we do is personally overseen by one of our Project Managers. Their role in the process is to support the builders over the course of the whole project. They'll monitor and assist with all the work that gets carried out right from A through to Z.
With over 30 years' experience in the property building and renovation industry, our Project Managers are always there to offer in-depth advice, support, and to ensure that the quality of the work being done is to the best level possible.
Our trade accreditations
Cato Services covers an extensive range of property maintenance work. Because of this, our professional trades men are registered.
We've carefully selected organisations that are well established and who are recognised as being the most influential and relevant within their sector.
We continually invest time in maintaining our memberships and accreditations. As well as helping to maintain working standards, these trade bodies can be consulted on the rare occasions when a contract dispute arises. We believe that our accreditations provide customers with peace of mind they demand.
We're always available
Having been in this business for many years, we know how important service levels are to our customers.
When you get in touch, you don't want excuses; you want answers. Our state-of-the art job management system keeps everyone in the team connected. From initial booking to final delivery, even down to last minute customer changes. Everyone knows where they need to be and when.
Any schedule updates are communicated automatically and everything runs like clockwork. The whole booking process is simple and stress-free for you too. We never over-promise or keep you in the dark. You'll know exactly what's happening every step of the way.
If we're held up in traffic, we'll be in touch. If a job escalates because of unforeseen complications, you'll be the first to know about it.
You may hire us for our workmanship, but it's the way we deliver it that you'll remember us for.
Unrivalled customer service
We've been in the business for over 30 years and we know that only the best will do when it comes to home renovation, construction, or emergency support. High service levels are fundamental, and being thorough is non-negotiable.
When you get in touch with Cato Services, you won't want excuses and deliberation - you'll want solutions. To provide you with these solutions, we know we have to prepared from the off.
This is why we run our team like clockwork. From the moment we open a project, we communicate every update so that everyone in the team, as well as our customers, know exactly what is happening at every moment in the process.
We take this down to the nth degree too. Honesty is priceless, and if any job escalates because of unforeseen complications, you'll be the first to know about it. If you want candid consultation about any stage of the project, we'll give you open advice.
We're here to help you wherever, whenever, and however you need us.
Giving you peace of mind
From the very beginning, our aim wasn't just to run a property maintenance company. We set out to establish a property maintenance company with a difference. We wanted to put our customers first and deliver a service that they could totally rely on. That has never changed over three decades.
Thirty years later, we're happy we're fulfilling that promise we made to ourselves.
So, what can you expect from Cato Services?
- We cover all repairs, maintenance, compliance checks, construction, and refurbishments
- 24/7 emergency help, just a click or call away
- Fully insured and trade certified
- The strictest safety standards adhered to
- Complete Project Management from A to Z
- Clear pricing with no hidden extras
Cato Services - we're here to help you wherever, whenever, and however you need us.